INTRODUCTION
Suppliers and vendors play a key role in the company's success. Having a formalized system in place to track and evaluate supplier and vendor performance is essential to the smooth operation and profitability of the company.
Successful companies embrace their suppliers and vendors, viewing them as partners in helping to grow the business; therefore we have to ensure we use the right processes and criteria to select our suppliers.
Objectives:
Understand to avoid combative relationship with their suppliers and vendors
Establish the goal in understanding what value-add is a given by the vendor
Establish the vital steps in a proper supplier evaluation
Matching customer requirement with the correct supplier segmentation
Develop meaningful performance measures
Understand to avoid combative relationship with their suppliers and vendors
Establish the goal in understanding what value-add is a given by the vendor
Establish the vital steps in a proper supplier evaluation
Matching customer requirement with the correct supplier segmentation
Develop meaningful performance measures
Course Outline
DAY 1
Vendor Qualification: Compiling An Approved Supplier List
Distinguish between Supplier and Vendor
Determining the Goals and Objectives of Procurement
End-user Involvement in Earlier Supplier Management
Compiling Supplier Selection Criteria
Developing an Approved Supplier List
Supplier Segmentation
DAY 2
Supplier Evaluation and Assessment
Vendor / Supplier Pre-qualification Questionnaire
Supplier Evaluation
Quality Management Systems
Performing a Supplier Assessment
Setting Acceptance Criteria
DAY 3
Supplier Performance - What to Measure?
Setting of Objective that are aligned with the Goals of the Company
Characteristics of a Good Performance Measurement System
Developing a Supplier Performance System
Supplier Performance Management and Metrics
Implementing the System
DAY 4
Supplier Performance – Interpreting the Results
Rating the Individual Supplier
Ranking Your Suppliers
Disseminating the Results: What to do and what not to do?
Rewarding Good Behaviour
Supplier Recognition
Corrective Action Procedures
DAY 5
Remedies for Breach of Contract
What constitutes a Breach?
The Different Types of Breaches
The Different Remedies Available
Determining the Quantum of Damages
Liquidated Damages
Equitable Damages