Introduction:

Top-performing organizations are passionate about their most valuable resource - their staff. To

maintain their high standards, a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business.

Teams that find solutions together make things happen. They are committed to getting the job done in the fastest and most efficient way. This doesn’t happen by accident, it is down to leadership, trust, and teamwork. The finest teams have a clear direction and a route to reach their goal.

This course will give you the knowledge and understanding you need to move forward with enthusiasm and assurance. You will feel able to build a productive and cohesive unit, establishing strong working relationships with people at all levels. As you gain experience and confidence, you will be recognized as an able and supportive supervisor, leader, and manager by your company and colleagues.

Objectives:

Learn how to delegate and motivate.

Build and develop teams.

Recognize differing behavioral styles and learn to adapt to them in order to build lasting rapport.

Understand the key roles you have in encouraging and developing your staff.

improve your leadership skills.

Use a team approach to solving problems.

Understand and utilize a creative problem-solving process.

Clearly analyze the source of problems.arness the power of personal motivation.

Deepen personal insights on how to cultivate creativity in the organization.

Manage relationships with others with an effective leadership style.

Outline:

Day 1: Building Lasting Rapport and Self Awareness

 Mastering Lasting Rapport

The Art of Authentic Rapport

Recognizing Behavioral Traits

Adapting Your Behavior for Connection

Enhancing Interpersonal Trust

Empathy and Perspective Taking.

Introduction to NLP and Emotional Intelligence

Exploring Personal Feelings and Emotion

Uncovering Unconscious Messages

Self-Talk and Self-Understanding

Exploring Motivation through Maslow’s Hierarchy

Self-Reflection for Personal Growth.

DAY2: Crystal Clear Communication and Empathy

Effective Communication Strategies

Active Listening and Skillful Questioning

Cognitive Patterns and Communication Filters

The Power of Metaphors

Enhancing Perceptual Positions

Fostering Trust and Well-Formed Outcomes

Empathy and Understanding

Deepening Non-Verbal Communication

Decoding Body Language

Filters in Communication and Understanding

Insights into Deception and Honest Communication

Learning Styles and Behavior Modeling.

DAY3:Motivation and Values

Unpacking Motivation

Logical Levels of Change

Identifying Personal and Organizational Values

The Role of Values in Motivation

Goal Setting for Intrinsic Motivation

Shaping a Positive Future

 Crafting Effective Goals

Goal Setting that Inspires Action

Aligning Values with Organizational Goals

Testing Well-Formed Outcomes

Visualization and Future Projection

Creating a Motivating Vision

DAY4:The Psychology of Problem Solving

Psychology of Decision Making

Introduction to Problem-Solving and Decision Making

Exploring Psychological Thought

Understanding Values in Decision Making

Applying Lateral Thinking to Creativity

Leveraging Psychological Types for Innovation

 Leveraging Creative Problem Solving

Developing Whole-Brain Decision Making

Nurturing Openness to New Ideas

Unleashing Creativity in Teams

IDEAL Problem-Solving Approach

Practicing Divergent Thinking Skills.

DAY5:Effective Leadership and Problem-Solving Teams

Leadership in Problem-Solving

Aligning Leadership with Organizational Mission

Encouraging Self-Initiated Activity

Promoting Serendipity and Innovation

Fostering Diversity in Stimuli

Communicating Effectively for Solutions

Dynamic Problem-Solving Teams

Collaborative Decision Making

Overcoming Mental Blocks

Thinking Outside the Box

Evaluating and Implementing New Ideas

Creative Leadership for Effective Problem Solving