Course Description

INTRODUCTION

This Practical Tools for Effective Leadership training course has been specifically designed to meet the demands of the modern workplace.  During the training course, participants will be given the opportunity to examine in their existing knowledge and skills and be instructed in areas related to Motivating, Coaching, Counselling & Mentoring. This training course is very practical, thought provoking, motivational and above all interesting. This training course will introduce participants to the core skills of Workplace Coaching, Counselling and Mentoring and will focus on practical skills development.

Workplace coaching is a skilled activity that should be delivered by appropriately trained people and is a proven method to train and develop others. A mentor is someone who can help (often a younger) another employee work out their priorities, make career decisions, and develop work skills. Workplace Counselling can involve practical skills to help others and also the provision of professional support through Employee Assistance Programmes (EAPs).

Objectives

At the end of this Practical Tools for Effective Leadership training course, you will learn to:

Evaluate Techniques for Coaching, Counselling & Mentoring

Utilise Motivational Coaching Techniques in the Workplace

Develop Practical Counselling Skills to Use with Staff

Communicate More Effectively at All Levels

Comprehend the Concepts and Appropriate Methodology of Mentoring

Course Outline

Day 1

Practical Motivational Coaching Skills

Distinguishing between Coaching, Mentoring, and Counselling

Key Coaching Skills (Diagnostic, Techniques, Qualities, Model)

Active Listening

Questioning Techniques

Motivational Coaching Skills for Leaders

Coaching Others

Day 2

The Essential Skills of Communication and Motivation

Understanding Your Personal Communication Style

Language - Verbal and Non-verbal (body language)

Emotional Intelligence – An Introduction

Giving Effective Feedback with Emotional Intelligence (EI)

Understanding Human Motivation

Motivating Others to Achieve

Day 3

Mentoring Others in the Workplace

Coaching & Mentoring - The Differences

Mentorship Programs

Mentoring Relationships - Formal and Informal

Most Commonly Used Techniques by Mentors

Practical Career Planning

Mentoring Younger Staff - Millennial's

Day 4

Practical Skills for Workplace Counseling

Workplace Mental Health

Developing Your Listening Skills

Questioning Skills

Limits of Counselling – Duty of Care Issues

Employee Assistance Programming (EAP)

Day 5

Career Coaching and Coaching Yourself

Understanding Your Career Journey

A Personal Career SWOT Analysis

Setting Career Goals

What type of Learning & Development suits you?

Becoming Your Own Coach.

.Personal Action Planning