Course Description

INTRODUCTION

Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing.

 

As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this Communications and Inter-personal Skills training course, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process you will learn how to lead others with great skill.

Objectives

The main objectives of this Communications and Inter-personal Skills training course are:

 

Study effective management of our thoughts, beliefs, focus and action

Understand the impact of our values on our actions

Consider how to build confidence, enthusiasm and courage

Explore methods of improving communication

Examine how to enhance personal leadership skills

Analyze the public face of the leader.

Personal Impact

Delegates attending this Communications and Inter-personal Skills training course will:

 

Sharper focus on valuable goals

Greater self-understanding

Increased ability to achieve success

Improved communication skills

Enhanced leadership skills

Greater levels of personal productivity.

Course Outline

Day 1

Self-Mastery, Reality and Responsibility

Controlling your Thoughts and Your Actions - Taking Charge of your Brain

Shifting Paradigms to Bring Success

Tapping the Power of the Emotional Loop - The Shadow of the Leader

Gaining Power and Freedom by Taking Responsibility

The Power of Beliefs

Developing the Quality of Persistence

Developing the Quality of Resilience

Developing the Quality of Courage

Day 2

Achieving Your Vision

Analysing the Impact of Values on Your Leadership

Understanding How Your Values Impact Your Purpose

Designing Your Destiny with the Power of  a Personal Vision

Directing Your Focus on Outcomes-focused Objectives

The Power of Beliefs

Developing the Quality of Self-confidence

Developing the Quality of Enthusiasm

Operating with Personal Integrity

Day 3

Advanced Communication Skills

Communicating with Intention - Understanding the Communication Process

How Communication Breaks Down and How to Avoid it Happening

Building Rapport by Using Active Listening Techniques

Planning Effective Oral Communication

Delivering Effective Oral Communication – Techniques and Tips to Get your Message Across

Synchronising  Your Verbal and Nonverbal Communication – Building a Commanding Personal Style

Dealing with Different Communication Styles and Needs

Day 4

Leadership

Understanding The Importance of Emotional Intelligence

Developing Self-awareness, Motivation, Empathy and Social Skills

Moving to A New Model of Empowerment

Recognizing 21st Century Leadership Skills

Interpreting Institutional and Interactive Leadership

Comprehending The Difference between Leadership and Management

Utilizing Effective Situational Leadership

Learning The 4 Es of Leadership at GE: Energy, Excite, Edge and Execute

Evaluating The Leadership Secrets of Jack Welch

Investigating Theories of Motivation

Day 5

The Public Face of the Mature Leader

Making Successful Presentations

Influencing through Appeal to Achievement of a Vision

Influencing through The Utilization of Logic

Influencing through A Genuine People Orientation

Displaying Personal Power in Communications

Overcoming The Failure Mechanism

Running Productive Meetings

.Reviewing The Course