INTRODUCTION
	Suppliers and vendors play a key role in the company's success. Having a formalized system in place to track and evaluate supplier and vendor performance is essential to the smooth operation and profitability of the company. 
	Successful companies embrace their suppliers and vendors, viewing them as partners in helping to grow the business; therefore we have to ensure we use the right processes and criteria to select our suppliers.
	Objectives:
	Understand to avoid combative relationship with their suppliers and vendors
	Establish the goal in understanding what value-add is a given by the vendor
	Establish the vital steps in a proper supplier evaluation
	Matching customer requirement with the correct supplier segmentation
	Develop meaningful performance measures
	Understand to avoid combative relationship with their suppliers and vendors
	Establish the goal in understanding what value-add is a given by the vendor
	Establish the vital steps in a proper supplier evaluation
	Matching customer requirement with the correct supplier segmentation
	Develop meaningful performance measures
	Course Outline
	DAY 1
	Vendor Qualification: Compiling An Approved Supplier List
	Distinguish between Supplier and Vendor
	Determining the Goals and Objectives of Procurement
	End-user Involvement in Earlier Supplier Management
	Compiling Supplier Selection Criteria
	Developing an Approved Supplier List
	Supplier Segmentation
	DAY 2
	Supplier Evaluation and Assessment
	Vendor / Supplier Pre-qualification Questionnaire
	
		Supplier Evaluation
		Quality Management Systems
		Performing a Supplier Assessment
		Setting Acceptance Criteria
		DAY 3
		Supplier Performance - What to Measure?
		Setting of Objective that are aligned with the Goals of the Company
		Characteristics of a Good Performance Measurement System
		Developing a Supplier Performance System
		Supplier Performance Management and Metrics
		Implementing the System
		DAY 4
		Supplier Performance – Interpreting the Results
		Rating the Individual Supplier
		Ranking Your Suppliers
		Disseminating the Results: What to do and what not to do?
		Rewarding Good Behaviour
		Supplier Recognition
		Corrective Action Procedures
		DAY 5
		Remedies for Breach of Contract
		What constitutes a Breach?
		The Different Types of Breaches
		The Different Remedies Available
		Determining the Quantum of Damages
		Liquidated Damages
		Equitable Damages