Course Description

INTRODUCTION

Organizations that are successful at strategy have mastered certain skills and all of them relate directly to the competencies and responsibilities of human resources. As a result, human resources must be aware of what value it creates, how it creates value and what interests affect and are affected by HR activities.

Since HR has a unique cross-functional and global perspective of the organization’s most critical asset-the knowledge, skills and abilities of its workforce-HR leaders can create value by consulting and advising on aligning workforce assets with strategic demands. HR can also apply value chain analysis to its own business, identifying cost centers, its core competencies and activities that may be candidates for outsourcing.

Objectives

It is not enough to call ourselves a strategic partner. To be a strategic partner, we must focus on outcomes. In addition, HR must be credible to the business. Credibility requires different competencies and this training course will focus on those competencies.

At the end of this training seminar, participants will understand how to:

Improve the strategic relationship between effective HRM and core business functions

Better apply information with which to contribute to the organization’s strategic plan

Design strategies to ensure a strong customer service culture in the HR function

Develop visions for critical solutions to organizational human capital challenges

Make better decisions with confidence based on analysis of available information to drive business success

Create a strategy to develop a culture that fosters efficient and effective interactions and decision making.

Course Outline

Day 1

The Strategic Role of Human Resources in Organizations

The Evolving Role of the HR Profession

Dimensions of Change in the HR Profession

Management Functions

Critical Management Skills for HR Professionals

Strategic Planning

Aligning the HR Function with the Strategic Plan

Emergent Strategy

Day 2

Assessing the Internal Environment

Assessing an Organization’s Internal Environment

HR’s Internal Business Partners

Organizational Design

Organizational Structures

Building Partnerships in the Internal Environment

Building Credibility

Making a Business Case

Day 3

Scanning the External Environment

Environmental Scanning

Factors that Impact the External Environment

Demographics

Economic Factors

International and Globalization

Political Factors

Social Factors

Day 4

Measuring Strategic Outcomes

Strategic Measurements

The Use of Technology

Measurement Techniques

Understanding Research Terms and Techniques

Human Resource Auditing

Indicators of HR Strategic Performance

Day 5

Issues Affecting Organizations

Ethics and Creating an Ethical Environment

The Legislative and Regulatory Environment

Precautionary Exercises

Preparing for the Future