Leadership, Communications & Interpersonal Skills
Management & Leadership
INTRODUCTION
Self-mastery is not achieved by accident - it is a process
that occurs as we interact effectively with the events and circumstances of our
lives. Each moment of our lives provides an opportunity to practice
self-mastery by expanding our visions, awakening the faculties of our minds and
our hearts, and assuming full responsibility for living, growing, and
contributing
As we master our own emotions, we can enhance our ability to
lead others, acting as a role model and someone others would truly wish to
follow. Through this Communications and Inter-personal Skills training course,
you will learn a great deal about yourself – how you think, how you perceive
the world and how others perceive you, how you communicate and how you can
enrich your communication skills - and through that process you will learn how
to lead others with great skill.
Objectives
The main objectives of this Communications and
Inter-personal Skills training course are:
Study effective management of our thoughts, beliefs, focus
and action
Understand the impact of our values on our actions
Consider how to build confidence, enthusiasm and courage
Explore methods of improving communication
Examine how to enhance personal leadership skills
Analyze the public face of the leader.
Personal Impact
Delegates attending this Communications and Inter-personal
Skills training course will
Sharper focus on valuable goals
Greater self-understanding
Increased ability to achieve success
Improved communication skills
Enhanced leadership skills
Greater levels of personal productivity.
Course Outline
Day 1
Self-Mastery, Reality and Responsibility
Controlling your Thoughts and Your Actions - Taking Charge
of your Brain
Shifting Paradigms to Bring Success
Tapping the Power of the Emotional Loop - The Shadow of the
Leader
Gaining Power and Freedom by Taking Responsibility
The Power of Beliefs
Developing the Quality of Persistence
Developing the Quality of Resilience
Developing the Quality of Courage
Day 2
Achieving Your Vision
Analysing the Impact of Values on Your Leadership
Understanding How Your Values Impact Your Purpose
Designing Your Destiny with the Power of a Personal Vision
Directing Your Focus on Outcomes-focused Objectives
The Power of Beliefs
Developing the Quality of Self-confidence
Developing the Quality of Enthusiasm
Operating with Personal Integrity
Day 3
Advanced Communication Skills
Communicating with Intention - Understanding the
Communication Process
How Communication Breaks Down and How to Avoid it Happening
Building Rapport by Using Active Listening Techniques
Planning Effective Oral Communication
Delivering Effective Oral Communication – Techniques and
Tips to Get your Message Across
Synchronising Your
Verbal and Nonverbal Communication – Building a Commanding Personal Style
Dealing with Different Communication Styles and Needs
Day 4
Leadership
Understanding The Importance of Emotional Intelligence
Developing Self-awareness, Motivation, Empathy and Social
Skills
Moving to A New Model of Empowerment
Recognizing 21st Century Leadership Skills
Interpreting Institutional and Interactive Leadership
Comprehending The Difference between Leadership and
Management
Utilizing Effective Situational Leadership
Learning The 4 Es of Leadership at GE: Energy, Excite, Edge
and Execute
Evaluating The Leadership Secrets of Jack Welch
Investigating Theories of Motivation
Day 5
The Public Face of the Mature Leader
Making Successful Presentations
Influencing through Appeal to Achievement of a Vision
Influencing through The Utilization of Logic
Influencing through A Genuine People Orientation
Displaying Personal Power in Communications
Overcoming The Failure Mechanism
Running Productive Meetings
.Reviewing The Course