INTRODUCTION
	
			
	Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing
	
			
	As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this Communications and Inter-personal Skills training course, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process you will learn how to lead others with great skill.
	Objectives
	The main objectives of this Communications and Inter-personal Skills training course are:
	Study effective management of our thoughts, beliefs, focus and action
	Understand the impact of our values on our actions
	Consider how to build confidence, enthusiasm and courage
	Explore methods of improving communication
	Examine how to enhance personal leadership skills
	Analyze the public face of the leader.
	Personal Impact
	Delegates attending this Communications and Inter-personal Skills training course will
	Sharper focus on valuable goals
	Greater self-understanding
	Increased ability to achieve success
	Improved communication skills
	Enhanced leadership skills
	Greater levels of personal productivity.
	Course Outline
	Day 1
	Self-Mastery, Reality and Responsibility
	Controlling your Thoughts and Your Actions - Taking Charge of your Brain
	Shifting Paradigms to Bring Success
	Tapping the Power of the Emotional Loop - The Shadow of the Leader
	Gaining Power and Freedom by Taking Responsibility
	The Power of Beliefs
	Developing the Quality of Persistence
	Developing the Quality of Resilience
	Developing the Quality of Courage
	Day 2
	Achieving Your Vision
	Analysing the Impact of Values on Your Leadership
	Understanding How Your Values Impact Your Purpose
	Designing Your Destiny with the Power of  a Personal Vision
	Directing Your Focus on Outcomes-focused Objectives
	The Power of Beliefs
	Developing the Quality of Self-confidence
	Developing the Quality of Enthusiasm
	Operating with Personal Integrity
	Day 3
	Advanced Communication Skills
	Communicating with Intention - Understanding the Communication Process
	
			
	How Communication Breaks Down and How to Avoid it Happening
	Building Rapport by Using Active Listening Techniques
	Planning Effective Oral Communication
	Delivering Effective Oral Communication – Techniques and Tips to Get your Message Across
	Synchronising  Your Verbal and Nonverbal Communication – Building a Commanding Personal Style
	Dealing with Different Communication Styles and Needs
	Day 4
	Leadership
	Understanding The Importance of Emotional Intelligence
	Developing Self-awareness, Motivation, Empathy and Social Skills
	Moving to A New Model of Empowerment
	Recognizing 21st Century Leadership Skills
	Interpreting Institutional and Interactive Leadership
	Comprehending The Difference between Leadership and Management
	Utilizing Effective Situational Leadership
	Learning The 4 Es of Leadership at GE: Energy, Excite, Edge and Execute
	Evaluating The Leadership Secrets of Jack Welch
	Investigating Theories of Motivation
	Day 5
	The Public Face of the Mature Leader
	Making Successful Presentations
	Influencing through Appeal to Achievement of a Vision
	Influencing through The Utilization of Logic
	Influencing through A Genuine People Orientation
	
			
	Displaying Personal Power in Communications
	
			
	Overcoming The Failure Mechanism
	
			
	Running Productive Meetings
	
			
	.Reviewing The Course
	
		
 
					
					
						Website: mei-training.com | Phone: 22620505 | Mobile: 50457790 | Email: info@mei-training.com