Leadership, Communications and Inter-personal Skills
Management & Leadership
Introduction
Self-mastery is not achieved by
accident — it is developed through intentional engagement with life’s events
and circumstances and a commitment to expanding personal vision, awareness, and
contribution. This course explores how enhancing self‑mastery enables
professionals to communicate more effectively, lead with clarity, and act as
authentic role models who inspire others. The Leadership, Communications and
Inter‑personal Skills training course provides insight into how individuals
think, perceive the world, and communicate, equipping them with advanced
communication capabilities that strengthen leadership presence and impact.
Participants will explore the
development of powerful vision, integrity, and influencing skills alongside
practical communication strategies that enrich personal and organisational
effectiveness. Emphasis is placed on improving interpersonal skills and leadership
capability so participants can elevate collaboration, trust, and performance
across teams. The Leadership, Communications and Inter‑personal Skills training
course prepares professionals to lead with self‑understanding, influence others
with confidence, and navigate interpersonal dynamics with skill and purpose.
Objectives
Participants will be able to:
·
Study Effective Management of our
thoughts, beliefs, focus and action
·
Understand the impact of our values
on our actions
·
Consider how to build confidence,
enthusiasm and courage
·
Explore methods of improving
communication
·
Examine how to enhance personal
leadership skills
·
Analyze the public face of the
leader
Course Outline
Day One: Self-Mastery, Reality and Responsibility
·
Controlling your Thoughts and your
Actions - Taking Charge of your Brain
·
Shifting Paradigms to Bring Success
·
Tapping the Power of the Emotional
Loop - The Shadow of the Leader
·
Gaining Power and Freedom by Taking
Responsibility
·
The Power of Beliefs – Developing
the Quality of Persistence
·
The Power of Beliefs – Developing
the Quality of Resilience
·
The Power of Beliefs - Developing
the Quality of Courage
Day Two: Achieving your Vision
·
Analysing the Impact of Values on
Your Leadership
·
Understanding How Your Values Impact
your Purpose
·
Designing Your Destiny with the
Power of a Personal Vision
·
Directing your Focus on
Outcomes-focused Objectives
·
The Power of Beliefs - Developing
the Quality of Self-confidence
·
The Power of Beliefs - Developing
the Quality of Enthusiasm
·
Operating with Personal Integrity
Day Three: Advanced Communication Skills
·
Communicating with Intention -
Understanding the Communication Process
·
How Communication Breaks Down and
how to Avoid it Happening?
·
Building Rapport by Using Active
Listening Techniques
·
Planning Effective Oral
Communication
·
Delivering Effective Oral
Communication – Techniques and Tips to Get your Message Across
·
Synchronizing your Verbal and
Nonverbal Communication – Building a Commanding Personal Style
·
Dealing with Different Communication
Styles and Needs
Day Four: Leadership
·
Understanding The Importance of
Emotional Intelligence
·
Developing Self-awareness,
Motivation, Empathy and Social Skills
·
Moving to A New Model of Empowerment
·
Recognizing 21st Century Leadership
Skills
·
Interpreting Institutional and
Interactive Leadership
·
Comprehending The Difference between
Leadership and Management
·
Utilizing Effective Situational
Leadership
·
Learning The 4 Es of Leadership at
GE: Energy, Excite, Edge and Execute
·
Evaluating The Leadership Secrets of
Jack Welch
·
Investigating Theories of Motivation
Day Five: The Public Face of the Mature Leader
·
Making Successful Presentations
·
Influencing through Appeal to
Achievement of a Vision
·
Influencing through The Utilization
of Logic
·
Influencing through A Genuine People
Orientation
·
Displaying Personal Power in
Communications
·
Overcoming The Failure Mechanism
·
Running Productive Meetings